KISS Rebreathers Product Warranty
The KISS Rebreather LLC., rebreathers, boosters, displays and mouthpieces are warranted for the period of 1 year. All warranty and service work should be returned to our warehouse.
The warranty applies to the original owner only.
Mistreatment or neglect of the products will void the warranty.
Parts not covered by the warranty are batteries and sensors.
Circuit boards and meters sold separately (without the case) are not covered under the warranty.
Completed liability waivers must be on file for the rebreather warranty to be valid.
Modifications to the KISS rebreather will void the warranty. Only approved modifications are allowed.
We are unable to determine if the parts are covered by the warranty until they have been inspected.
PROCEDURES FOR WARRANTY & SERVICE WORK
Prior to shipping, please email firstname.lastname@example.org to inform us of the shipment. We will send you a warranty/service form which will need to be filled in and returned with your item. This form can also be obtained from the KISS website at www.kissrebreathers.com
Your product should be returned to us with the following items:
- A copy of your original purchase receipt.
- The warranty/service form.
Carefully box up the items being returned. KISS Rebreather LLC is not responsible for any damage incurred during shipping. Ensure that the items are properly padded and shipped in a strong box, and also that it is well sealed. (Don’t forget to insert the above mentioned paperwork!) Please write in large clear letters, WARRANTY RETURN, MADE IN USA on the outside of the parcel and on any paperwork. This is important as otherwise USA Customs will charge us a brokerage fee and duties.
The parcel may be shipped via the post office or a courier. All shipments must be prepaid and insured. Any fees that KISS Rebreather LLC incurs must be paid for by the shipper. This includes duties and brokerage fees for the item re-entering the USA. Note that if you ship via a courier such as UPS or Federal Express, there will be a brokerage fee, even if there are no duties. While there may be no charges for the warranty work, this brokerage fee must be paid for by the shipper.